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2025 Work Trend Index Annual Report
Business demands are outpacing what human capacity alone can deliver — and it's showing. The Microsoft 2025 Work Trend Index Annual Report report explores the widening capacity gap through original research with 31,000 employees and leaders. Download your copy to see how digital labor and AI agents are expanding workforce capabilities and enabling companies to do more with less. Reach out to Pong Agencies Limited to discuss strategies for rethinking productivity in your workplace.
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The concept of 'intelligence on tap' refers to the availability of AI-powered systems that can reason, plan, and act autonomously, allowing businesses to scale their workforce capacity on demand. This shift enables organizations to rethink traditional workflows and adapt to increasing business demands, as 82% of leaders express confidence in using digital labor to enhance productivity within the next 12 to 18 months.
How will AI impact organizational structures?
AI and human-agent teams are expected to transform traditional organizational structures into more dynamic models, referred to as 'Work Charts.' These charts focus on assembling teams around specific goals rather than functional expertise, enabling companies to form agile, high-impact teams as needed. This approach mirrors project-based work in industries like film production, allowing for greater flexibility and efficiency.
What are the phases of AI integration in organizations?
Organizations are anticipated to undergo three phases of AI integration. In the first phase, AI acts as an assistant, helping employees work more efficiently. The second phase sees AI agents joining teams as digital colleagues, taking on specific tasks under human direction. Finally, in the third phase, humans will set the direction while agents execute entire business processes, allowing for a more streamlined and effective workflow.
2025 Work Trend Index Annual Report
published by Pong Agencies Limited
Pong Agencies was founded on the sole principle of enabling people to connect and communicate effectively using technology. Our 20+ year in the industry has seen us build an unmatched reputation for excellence and service delivery based on this fundamental principle.
We provide end to end IT solutions that include network and communications infrastructure solutions, enterprise software development and cyber security solutions. We leverage on cutting edge innovative products and services to ensure technology is an enabler for your business.
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